The following is a sample of the feedback received from
our customers. Questions and comments can be sent to
info@johnsonleather.com.
From: Colin
Dear Alan,
The jacket arrived today, and the fit is great! Thank you very much for
making it to my measurements. Looking forward to buying my next
leather jacket from Johnson Leather.
Best regards
From: Christian
Thank you :) You guys have the best service from any place that
I've ordered.
From: Brett
Alan: I have received the pants, and they fit great! The
zipper from my jacket that I sent down attaches perfectly. I’m also
very pleased with the feel of the leather, and the quality of
construction and armor. I can’t thank you enough for the great
customer service, and in getting these to me in time for my upcoming
track day. Feel free to use me as a reference as a very satisfied
customer.
Sincerely,
Brett in Bellevue, WA
From: Marvin
Alan: Gloria's jacket arrived today. It's beautiful and fits
perfectly. She is very pleased. Many thanks for your great service.
Best regards,
Marvin
From: Jim Bourque
Good Day Alan, Pardon me as I meant to let you know Monday I received the
T-Pro.
I am very impressed with your customer service, it's stand alone
really. I will be telling folks of it for sure.
Thank you for correcting the problem (no questions asked) you
just dealt with it. Unbelievable! Great safety item to boot!
A most satisfied customer,
Jim
From: Oscar Diaz
Alan:
Thank you so much for all your hard work, time, help and support. Your
aid was outstanding.
I got all my things very early on Friday, I've tried all the
gear, it's great it fits right, it looks great, it's worth
the price is excellent thank you so much for everything (and I
mean everything), my friends are now aware of what you sell and
I wouldn't be surprised if they were to buy things from you in
the near future.
On my behalf I should be placing a similar order with you for my
girlfriend so we'll see how that goes.
Sir once again thank you so much for everything, take care, good
luck and have a nice day.
Best regards,
Oscar Diaz
From: Jeff Martin in Lawrenceville, GA
Alan, just thought I'd let you know that I received the back and
chest protector today. Everything is GREAT! I found that if
I lower the back protector enough, I can just sneak by without
the extension, but its a touch more comfortable to have it a bit
higher and use the extension. The back and chest protector together
are very stable and secure. I look forward to many happy, protected
miles with this new addition to my gear!!! I also wanted to say
thank you for the excellent customer service--it is truly
appreciated.
Thanks again Alan!
Jeff Martin
Lawrenceville, GA
From: John Barnette
Your extra effort and exceptional service are the stuff
successful businesses are built on.
This jacket is the very best I have owned in 30+ years of riding.
It fits me like it was made on my body! The quality and
attention to detail are stunning. American made in beautiful
San Francisco! You can't beat that.
From: Mardig Taslakian
I had sent you my A* SMX AirFlow jacket and you changed out the
elbow armour and added chest pads and a back protector. Well I
had a small accident today and the first thing that hit the ground
was my elbow. As soon as it hit I felt the armour absorb the impact!
It was almost surreal! I have only a slight bruise on my elbow -
sure beats my arm being in a sling.
I want to thank you for your craftsmanship, and your commitment to
rider safety by offering the community T-Pro Armour. Every jacket I
get will be immediately sent to you for upgrades.
PS. The T-Pro armour pants also did their job - neither one of my
legs is in any pain.
Thank you very much!
From: Doug
Hi Alan,
I opened the package and my thoughts were, as I examined the
jacket, "are you kidding me?", "cool!", "looks like it's made
that way!", "beautiful work". I looked over to my wife and she
just kept shaking her head in amazement. Truly the way "Made in
America" was meant to be!!!! Now I know what happened to
American craftsmanship...it resides at Johnson Leather. I
thought of the special items my father and grandfathers had made
for them by the finest craftsman...and it was the same with my
jacket. We just don't see work like this anymore.
Needless to say, we are deciding what to have done next and then
we will email you. I am trying to come up with a reason for
another leather jacket so my wife doesn't divorce me. A
custom jacket made by you...I know they must be real "works of
art!".
Alan...you totally blew us away. Went riding all day...the
jacket is perfect.
From: Rick
I hope this email finds you well. I've had the opportunity
to wear both my new chaps and jacket on several rides... they
are in a word "perfect".
Thanks for the excellent styling and fit!
From: Harlan
Greetings Alan,
Just a note to let you know the garments arrived this
afternoon. They look GREAT!
The holster fits perfectly.
I appreciate your efforts.
Thank you again.
From: Brandon
hey guys,
I just wanted to say what a great experience it has been working
with you on my jacket and pants.
Getting the opportunity to design my own jacket and have it totally
customized, really was hugely exciting for me to get to have a
chance to work together with you on that.
the jacket is very warm, and perfectly suited for norcal riding.
even without the collar and just piping installed, there is no air
down my back what so ever.
-- with just a t-shirt your warm in dense fog.
the pants fit very well. I've had numerous compliments on
their fit. They are highly functional and their unassuming looks are
a double win as well.
Alan was an honor to work with. He fits you to your bike, and
in your riding position.
the result is nothing shy of perfect. That also includes finish
work.
Thanks Johnson Leathers, we'll be outfitting Sue for her jacket and
pants soon.
cheers.
From: Art
Got the armour Friday. Nice stuff! Appreciate the fast shipping.
Can't use it this weekend as it's a typical rainy Seattle day.
Everything fits great. Thanks again.
From: Rich
This is
by far the best fitting, quality and safety oriented
motorcycle jacket I have ever owned. On the few rides I have
gone on , the jacket performed well in providing me both
warmth and practicality. I have received many compliments
and inquires about where I purchased it. I'm asked if its
Harley and I respond no, it's Johnson Leathers of San Fran.
Thanks
for the phone calls, reconciling the wrong size and prompt
delivery. This was a very good experience. Good luck in the
future.
From: David
I just received your voice message; thanks for the update.
I also received the back protector yesterday. It's a perfect fit
and barely even noticeable under my leather jacket. I love it.
Thanks again and looking forward to receiving the shirt!
Follow up From: David
Just wanted to let you know that I rec'd the shirt on Friday and
wore it for a 100+ mile ride yesterday. The fit, quality, and
comfort is fantastic. Thanks again.
From: David
Thanks for the follow-up. Your customer service has truly been
extraordinarily. I'm telling all of my riding buddies about you.
I'd expect a number of orders from the DC/MD/VA area in the coming
months if I were you!
Thanks again
From: Cliff
Amazing product! Thank you very much!
From: Steffen
The jacket arrived safe and sound on Wednesday. I love it. It
fits to a T and the finish is what I've come to expect from Johnson
Leather Corp. The leather looks and feels like it'll outlast me. I
love the way it crunches. This will have to be quite literally
broken in. Hopefully, there won't be too many days with double digit
sub-zero temperatures, so I can wear it often, even during the next
few months.
From: D. L.
Got my order today and WOW am I
impressed. The items are VERY nice and the "fit and finish" of the
seams, etc, is excellent. I haven't had a chance to try them on my
wife yet...but I did get a favorable response!
From: Alicia
Thanks so much for all your help
and making sure I got these in time! The gifts were a hit and made
his birthday special. I have recommended you to everyone I see (and
email).
From: Mardig
Enjoy the BBQ, and thank you for
the great service. I will not only buy from you again, but will
do my best to refer others.
Thanks!
From: C.R. & J.W.
Greetings from U.K. and the home of real road racing. Lots
of leather suits hereabouts, and armour too. We're very happy
with out T-Pro gear, feeling quite safe riding on the wrong side of
unfamiliar roads on a rented BMW.
From: Jay
I received the leather jacket on Thursday as scheduled. Took it
out for a test drive on Friday AM and it works GREAT. Thank you
for all your added effort and support. Can't wait for the longer
and bigger rides in the days ahead...
Grand Tetons, Yellowstone, and ....then...Montana Bound
From: Gabriel
Alan,
They arrived
and they fit perfect!
Thank you
very much for your help. It was more than I could've asked for.
Thank You
From: Jack in Utah
Alan, just wanted to
let you know that I got my jacket. I want to thank you again for
shipping to me. Walking into your shop really made my trip to
'Frisco worth while.
I will be sure to let all my biker friends in Utah and AZ know where
your located. I will be back for a pair of your chaps.
Thanks again
From: Dave, who will absolutely spread the word!
Alan...
"It" just arrived. "It" fits beautifully. Like it was made for me.
(
Small joke ).
The leather is sensational. The craftsmanship is absolutely
wonderful.
The details ( like the black zipper ) are simply terrific. Boy do I
love the good stuff.
Many thanks to you and all involved.
From: Dan
Hi Alan:
I received the vest and tried in on for size. It fits
extraordinarily
well! The size '46' was the right size. Thank you for your kindness.
I
hope to see you for a jacket in the near future.
Just got back from a business trip
to find my jackets waiting at home.
Exactly as promised - thank you
very much. Hopefully the exercise was a complete waste of money
and that I never have to actually test this stuff, but
otherwise, I feel that to be money well spent. Clearly, this
armor is MUCH higher quality that the stuff I was using before.
Thanks again, especially for
your follow up and your attention to detail.
Regards,
From: Leslie
Hi Alan,
Just received the armour on Thursday, it's a good fit. Thank you for
your help.
Hey Christina-
I sent my jacket to Johnson Leather as you suggested- he turned it
around in
3 days and the repair actually seems to have reversed the damage
that the
previous person had done to it.
Thank you so much for the recommendation- this guy truly is
top-notch!
Thanks
Ron
From: Jim in Chicago
Just received the jacket. It looks perfect, just what I expected.
Can't wait
to give it to my wife 16APR for her birthday. I believe the fit will
be just
right. Thanks for the great work.
From: Ken
Everything I've gotten from you has been exceptional.
Excellent fit and superb leather quality.
Thanks
From: Doug
Received the Forcefield protector. Fits great, feels very
comfortable under the leathers. Can't wait to get out on the track
with it. Thank you for your service.
From: Justin
Received the back
protector yesterday. I LOVE IT!!! It fit great and I love the
quality. Can’t wait to try it on the track in 2 weekends.
Thanks again for everything.
From: Herb
The jacket arrived today and I agree with
you it looks great and it fits great. The sleeves are not too
long. My only regret is that perhaps the waist is a bit large,
but the mock up was a little large as well and I preferred a
looser fit rather than something too tight. At any rate, I’m
very satisfied.
So much so that I may consider having another one made soon.
This is the first time I’ve had a jacket that fit, that I would
like to have an alternative one to wear on occasion. I don’t
know how soon I will act on this but would you be interested in
making another one? I especially would like to have a jacket
with a higher collar similar to the sketches I sent to you
earlier.
Thanks!
From: Ric
The jacket came on Friday. It is great!. Fit is perfect,
leather finish is as you described and as I was hoping for. The
antique brass zippers are a great touch and thanks for adding
the epaulets. Altogether a satisfied customer. Thanks for
working with me in figuring out what I wanted. Will be in SF in
mid-March and hope to come into the store.
Again thanks.
From: Steffen
I picked up the shearling pants at our postal outlet Friday
night. Well. They're some piece of work! I'm still always surprised
to see how your seamstresses can work the thickest of skins as
precisely as fabric. The one-piece legs and the "suspension loops"
are an added bonus. They're bound to keep me cozy in the worst of
weather. (We're currently going through a "warm spell" with
temperatures around the freezing mark. I'll have to wait for a real
cold snap to try them out.)
From: Steve
I don’t usually do such things, but my wife
and I still love our coats you made for us. Check out the last
message on the New Triumph Bonneville forum:
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I thought I might give a 'plug' for a
jacket maker here in the States because
I really like his stuff, and it’s a mom
and pop kind of shop. Alan Johnson of
Johnson Leathers will build you a custom
jacket, sewn in his shop for a price a
lot less than imported jackets I've
seen. His stuff is the real deal. I've
had one of his jackets for years after
buying it sight unseen living in New
Hampshire. I have since purchased one
for my wife also. You can buy a stock
jacket, or have one custom made with the
hide of your choice... It was a kick to
talk to Allen while he was rummaging
through hides in his shop coming up with
one for my coat. I love the thing.
Jeesum, I
sounded like a commercial....
http://www.johnsonleather.com/
Steve
in Vermont |
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Cheers!
From: Big Al
Hey!!
I just wanted to say thanks for the special order. I just pulled it
out of the box and it looks and feels great!!!!! I thought I had a
balance on it , I'll have to investigate just who paid the balance
for me. Thanks again, from another very satisfied customer, down
here in sunny Echo Park, in L.A.
From: Scott Kim
hey Alan, yea I think it's fine. I tried it with my suit on and
it was fine. thanks for the product. I have recommended this to 3
other people
and hopefully they'll buy from you also. great product, exactly
what I was looking for.
From: Nisha
Alan,
The back protector came in yesterday and fits my fiancé perfect!
It's very substantial and feels like it is well made. Thanks again!
From: Craig Simpson
Alan,
I just wanted to let you know that the coat was a total success.
The fit couldn't have been better if she was there for the fitting
in person. She just loves it. Thanks for all the help getting
everything right. You seem to have a grip on old fashioned customer
service. I'll recommend you to my taxi customers.
Thanks Again
From: Clifton S. Romig
I have a Johnson leather jacket that I bought close to 8 years
ago. Well, I've been wearing it a lot recently, especially since
I've started riding a
motorcycle. My question is this, could I have a set of body armor
"retrofitted" into this jacket? I bet your answer will be yes, but I
thought
I'd ask anyway. I'll come into the store with it at some point in
the near future to get an estimate on the cost.... By the way, this
jacket has to be
my favorite article of clothing. Couldn't live w/out it. It's really
bulletproof.
From: Kurt
Good Morning, I picked up the jacket this morning from
UPS.... it fits fine, and looks great. Thanks again.
From: Darren Gyford
I got the back protector today Alan. Looks great. Thanks for
the super service and fast response.
From: Jim in Chicago
Just received the jacket. It looks perfect, just what I expected.
Can't wait
to give it to my wife for her birthday. I believe the fit will be
just
right. Thanks for the great work.
I received my vest today...looks fantastic, great workmanship.
My wife wanted to know if you make a leather coat, knee length?
Regards,
From: Chuck Lentini
Alan.......hi
Chuck Lentini here, wore my chaps yesterday ...was on a 300 mile
bike ride...great look great fit..
got a ton of compliments on them...don't throw out my pattern..
send me your latest catalog...thanks again.
From: Jonathan
Good morning Alan.
I am pleased to say that I have taken delivery of your Jacket, and
it is everything that I was hoping for.
The fit is perfect, and the quality of workmanship, First Class.
Your craftsmen are to be commended for their skill and attention to
detail.
It is always something of a gamble when ordering items without
seeing the definitive article first hand, but in this case, I would
have no hesitation whatsoever in recommending to anyone looking for
a Top Quality Leather Motorcycle Jacket, to order one of yours,
without looking any further.
Please feel free to use this endorsement should you so wish.
Once again Alan, thank you for your follow up, and consistent
advisory information to me on the progress. delivery and receipt of
this order.
Perhaps in the future I may be able to do business with your company
again.
Best regards.
From: Michael Rollins
I have been a Firefighter for 30+ years and I appreciate
things that last. I have had my Johnson Leather M/C Jacket now
for 8 years and it still looks and wears great. I am also not
the tallest guy around so over the years it has been next to
impossible to find Jackets with arms that "Fit". Allen took
great care to make sure my jacket fit right - It is hard to find
this kind of customer service in today's market - If you want a
jacket to fit and last - Have Johnson Leathers make one for you
- it will be the last jacket you will need for some time.
From: Trish Ng
Wow!
(I can't think of anything else to say, but "WOW")
I love my new jacket! It fits as great as it looks!
Thank you! Anyone I know in the market for leather...I know where to
send them!
Again, many thanks!
From: Monique Farris
I received my jacket today. WOW!! It was definitely well worth the
wait. The retro-reflective trim is very classy looking and the fit
is great. I look forward to giving it a test run this evening on my
bike when it cools down a bit. Thank you, I am very pleased and will
gladly recommend you to my riding friends. I will send a pic later
for your satisfied customer file :)
From: Clark Briggs
The jacket I ordered came two nights ago. It's gorgeous. Leather is
wonderfully supple, fit is spot-on, great workmanship. Weight is
just right, nice straightforward functional design. Just what I've
been looking for! Fantastic! Now if the weather would only break,
maybe I can try it out on my bike!
Minor note: one or two of the snaps are a little stiff, but I
suppose they'll work in-maybe a touch of light lubricant?
My wife loves the jacket too, and wants to know if you make handbags
etc.-do you?
Actually, I'd like to send brochures you might have on your other
products or what you could make, it may help with gift ideas, and I
could pass the info on to friends. Also, I'm going to take this
jacket over to the leather shop favored by motorcyclists around here
and suggest they consider carrying your stuff-hope they get in
touch.
Glad I found you, and had a chance to see the shop in SF.
Thanks again for all your help.
From: Gregory Lupo
Thank you so much for the jacket....it was absolutely perfect....It
was a pleasure doing business with you....I will be sure to refer
customers to your site....The jacket is just what my wife was hoping
i would find in my search....I will keep your site bookmarked for
one for myself....
Thank you again.
From: Jenny Sanders
I've never been one to write retailers or manufacturers about their
products, but upon visiting your web site, I am compelled to send
you an email message. You should know that I love my jacket, which I
bought in your store on my trip to San Francisco in early June.
I spent loads of time looking for the perfect motorcycle jacket. I
wanted a jacket both made for motorcycling and made to fit women. I
wanted a simple, stylish design that's functional for the road and
yet looks great for just wearing around. I wanted quality leather
that would offer good protection as well as comfort for all-around
use. And I didn't want it to be exorbitantly expensive. It sounds
simple enough, but apparently it isn't! Your jacket was the first
(and perhaps the only) one to fit the bill in every way. Thank you
especially for understanding the apparently elusive idea that men's
jackets don't fit women and that women want and need a good
motorcycle jacket of their own design.
The jacket's fit had me sold, but I feel particularly good about my
purchase because of the extras that came along with it. I highly
respect and appreciate your lifetime guarantee. The sales experience
was low-pressure and sincerely friendly. And I liked the idea that
the jacket was made right there, which probably helped in keeping
the price down.
I'm sure I mentioned most of this when I bought the jacket, but I
just wanted you to know. It shouldn't be surprising to find well-run
businesses with good products, but when so many seem to miss the
mark, it's nice to find one. Keep up the good work.
From: Dan Shingler
It came today, and I couldn't be more pleased. It exceeds my
expectations for the quality of the leather, design and
construction. Your service in helping me select the style and
materials and determine the correct size was also first rate and
much appreciated. I'll be recommending you to other motorcyclists,
without a doubt. If I'm ever in the Bay Area I'll try to stop by--I
won't NEED another leather for about 20 years, judging by the way
this one is made, but can you really have too many when they're this
nice?!
From: Charles Sullivan
I wanted to write and let you know how extremely pleased I am with
the motorcycle jacket I ordered from your company recently. It was a
custom-made, special order item and I was a little concerned
ordering something sight-unseen, from long-distance (I live in
Virginia) and which could not be returned. In any case, my fears
were without merit-- the jacket is perfect!!
Thanks!!!!!!!!
From: Steffen Albrecht
The pants arrived two days ago. They're very impressive. The
deerskin is flawless and so is the finish. You leave me no choice
but to keep coming back for more!
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